Save up to 50% by July 25, 2020*

Butterfly Guarantee

1800 Butterflies (hereinafter "company") guarantees that you will receive alive and healthy butterflies for your event. As a precaution and good customer service, company always includes at least one extra butterfly with every order. In the event that more than the extra butterfly (or butterflies) supplied should arrive expired, company will give a pro-rated refund per butterfly as long as the expired butterflies are returned to company postmarked within five business days of your event. Please mail the deceased butterflies via First Class Mail with tracking to: 1800 Butterflies, 1133 Fairlake Trace Unit 2005 Weston, FL 33326. Under no circumstance will a refund be issued unless the expired butterflies are physically returned back to company at the aforementioned address within the specified time. No refund will be provided for the extra butterfly (butterflies) that are included with every order. In addition, you must notify company via email of the expired butterflies within 24 hours of release. Phone calls are not acceptable notification.

Please read our Terms of Service for more information.